GENERAL TERMS AND CONDITIONS FOR THE C3 x CAYMAN AIRWAYS PROMOTION

1. The Promotion

The C3 x Cayman Airways Sir Turtle Rewards Promotion gives eligible C3 customers the opportunity to:

• Receive 1,000 bonus Sir Turtle Rewards Miles when they successfully link their Hurley’s maX account to their C3 account during the Promotion Period; and
• Be automatically entered into a prize draw for the chance to win 12,000 Sir Turtle Rewards Miles.

Qualifying new C3 customers may also receive additional entries into the prize draw, as explained below.

2. Promoter

The promoter of this promotion is C3 Pure Fibre.

Cayman Airways and Hurley’s maX are promotional partners. Sir Turtle Rewards Miles are administered in accordance with the applicable Cayman Airways Sir Turtle Rewards Programme terms and conditions.

3. Promotion Period

The promotion begins on 24 July 2026 and ends at 11:59 p.m. Cayman Islands time on 10 August 2026.

Account-linking requests and new C3 service applications received outside the Promotion Period will not qualify for the bonus miles or prize draw.

4. Eligibility

The promotion is open to residents of the Cayman Islands who:

• Are 18 years of age or older;
• Are an existing C3 customer or become a new C3 customer during the Promotion Period;
• Have an active Hurley’s maX membership;
• Have a valid Sir Turtle Rewards account associated with their Hurley’s maX account;
• Successfully link their Hurley’s maX ID to their C3 account during the Promotion Period; and
• Comply with these Terms and Conditions.

The Hurley’s maX ID must belong to the C3 account holder or an authorised person associated with the C3 account. C3 may request information to confirm account ownership or authorisation.

Employees, officers and directors of C3, Cayman Airways, Hurley’s, their associated companies, agencies and anyone professionally connected with the promotion are not eligible to enter.

5. How to Participate

To participate, an eligible customer must:

• Have an active C3 account or successfully sign up for a qualifying C3 service during the Promotion Period;
• Provide C3 with a valid Hurley’s maX membership ID using the approved online form, customer-service channel or other method communicated by C3; and
• Successfully complete the process of linking their Hurley’s maX ID to their C3 account before the Promotion Period closes.

No separate prize-draw entry form is required. Customers who successfully complete the account-linking process will automatically receive an eligible entry into the prize draw.

Incomplete, inaccurate, duplicated or unverifiable submissions may be rejected.

6. Guaranteed 1,000 Sir Turtle Rewards Miles

Each eligible customer who successfully links their Hurley’s maX ID to their C3 account during the Promotion Period will receive 1,000 bonus Sir Turtle Rewards Miles.

The following conditions apply:

• The bonus is limited to one allocation of 1,000 miles per eligible C3 account and per Hurley’s maX account.
• An existing link completed before 24 July 2026 will not qualify unless otherwise confirmed by C3.
• Removing and relinking the same account will not create an additional entitlement.
• The C3 account must be active and in good standing when eligibility is verified.
• The Hurley’s maX and Sir Turtle Rewards account information supplied must be valid and accurate.
• Customers must have an active Sir Turtle Rewards account before the miles can be credited.
• The bonus miles will be credited within approximately 30 business days following successful validation of the account link.
• Processing times may vary where account information is incomplete, incorrect or requires additional verification

Bonus miles cannot be exchanged for cash, transferred to another person or substituted for another reward, except where expressly permitted under the Sir Turtle Rewards Programme rules.

7. Entry into the 12,000-Mile Prize Draw

Each eligible customer who successfully links their Hurley’s maX ID to their C3 account during the Promotion Period will receive one standard entry into the prize draw.

Only one standard entry will be awarded per qualifying C3 account, regardless of the number of services connected to that account.

8. Bonus Entries and Existing-Customer Entries

A “New Customer” is a person who:

• Was not an active C3 customer at the beginning of the Promotion Period;
• Applies for and completes a qualifying new C3 service sign-up during the Promotion Period and;
• Successfully links a valid Hurley’s maX ID to their new C3 account.

Each qualifying New Customer will receive five entries into the prize draw.

Existing C3 customers may also receive five additional entries by adding C3 TV services or completing a qualifying upgrade to their current internet package during the Promotion Period.

In addition, existing customers who successfully link a valid Hurley’s maX ID to their C3 account during the Promotion Period will receive:

• One entry into the prize draw; and
• The guaranteed 1,000 Sir Turtle Rewards Miles, subject to these Terms and Conditions.

Cancelled, incomplete, fraudulent or unsuccessful service applications, TV additions or package upgrades will not qualify for bonus entries.

9. Grand Prize

There is one grand prize consisting of:

• 12,000 Cayman Airways Sir Turtle Rewards Miles

The prize will be credited to the winner’s valid Sir Turtle Rewards account.

The prize:

• Has no cash alternative;
• Cannot be exchanged for another product or service;
• Cannot be sold or transferred, except where permitted by Cayman Airways;
• Does not guarantee the availability of any particular flight, route, fare or travel date; and
• Is subject to the applicable Sir Turtle Rewards Programme terms, redemption requirements, expiry rules, taxes, fees and availability.

Any costs associated with redeeming or using the miles, including applicable taxes, fees, transportation, accommodation, passports, visas, insurance or other travel-related expenses, are the responsibility of the winner.

10. Winner Selection

The winner will be selected through a random draw from all eligible entries received during the Promotion Period.

The draw will take place within 10 business days after the Promotion Period closes.

Each eligible entry will have an equal chance of being selected. Qualifying New Customers will be included in the draw with the number of entries described in Section 8.

The Promoter’s decision concerning eligibility, entry validation and the outcome of the draw is final, subject to applicable law.

11. Winner Notification and Prize Claim

The selected winner will be contacted using the telephone number or email address associated with their C3 account or promotional submission.

The winner must:

• Respond within five business days of the first notification;
• Confirm their identity and eligibility;
• Provide a valid Sir Turtle Rewards account number; and
• Supply any information reasonably required to award the prize.

If the selected winner cannot be contacted, does not respond within the required period, provides inaccurate information or is found to be ineligible, the Promoter may withdraw the prize and select an alternate winner through another random draw.

The prize will be credited within approximately 30 business days after the winner’s eligibility and Sir Turtle Rewards account have been verified.

12. Verification and Disqualification

C3 reserves the right to verify all entries and account-linking requests.

An entrant may be disqualified if they:

• Provide false, inaccurate or misleading information;
• Attempt to link an account without the account holder’s permission;
• Create or use multiple accounts to obtain additional rewards or entries;
• Manipulate or attempt to interfere with the promotion;
• Engage in fraudulent or abusive activity;
• Cancel their qualifying C3 service before eligibility is verified; or
• Fail to comply with these Terms and Conditions.

Where fraud, duplication or an administrative error is identified, C3 may withhold, cancel or recover bonus miles or prize-draw entries awarded in error.

13. Personal Information

By participating, entrants acknowledge that C3 may collect and use their name, contact information, C3 account details, Hurley’s maX ID and Sir Turtle Rewards information to:

• Administer the account-linking process;
• Verify eligibility;
• Allocate bonus miles and prize-draw entries;
• Conduct the prize draw;
• Contact the winner; and
• Fulfil the bonus or prize.

Relevant information may be shared with Hurley’s and Cayman Airways where necessary to administer the promotion and credit Sir Turtle Rewards Miles.

Personal information will be managed in accordance with the applicable privacy policies of C3, Hurley’s and Cayman Airways and applicable Cayman Islands data-protection requirements.

14. Promotion Changes

C3 may amend, suspend, extend or cancel the promotion where circumstances outside its reasonable control make this necessary, including technical failures, system errors, fraud, regulatory requirements or circumstances affecting the availability of the rewards.

Where reasonably possible, material changes will be communicated through C3’s official channels.

Any change will not unfairly affect customers who have already completed a valid qualifying action unless required by law or necessary to correct an error.

15. Technical Issues

C3 is not responsible for entries or account-linking requests that are delayed, incomplete, corrupted, misdirected or not received because of internet, telecommunications, application, platform or system failures outside C3’s reasonable control.

Proof that information was submitted does not necessarily constitute proof that it was successfully received or that the account link was completed.

16. Liability

Nothing in these Terms and Conditions excludes or limits any liability that cannot lawfully be excluded or limited.

To the extent permitted by law, C3, Cayman Airways, Hurley’s and their associated companies will not be responsible for losses arising from:

• An entrant providing incorrect account information;
• A customer’s failure to maintain an active Hurley’s maX or Sir Turtle Rewards account;
• The suspension or closure of an account because of a breach of the applicable programme rules;
• Changes to the Sir Turtle Rewards Programme;
• The availability or redemption value of the miles; or
• Events outside their reasonable control.

17. Social Media

This promotion is not sponsored, endorsed, administered by or associated with Facebook, Instagram or Meta.

Entrants release the applicable social-media platforms from responsibility connected with the administration of the promotion, to the extent permitted by law.

18. Acceptance of Terms

Participation in the promotion constitutes acceptance of these Terms and Conditions and the applicable terms governing:

• C3 services;
• Hurley’s maX membership; and
• The Cayman Airways Sir Turtle Rewards Programme.

If there is a conflict between these promotional Terms and Conditions and the Sir Turtle Rewards Programme terms relating to the administration, crediting, expiry or redemption of miles, the Sir Turtle Rewards Programme terms will apply to those matters.